Services

One assessment. Three connected ways to prepare.

Nysa Sensory 360 begins with an assessment of the complete visitor journey and sensory environment.

The findings become a clear visitor guide, interactive sensory map and 360° tour, giving people practical ways to understand, navigate and preview a venue.

Nysa Sensory 360

From understanding the venue to supporting the visitor.

We assess the complete visitor journey and sensory environment, then turn the findings into practical recommendations and connected resources visitors can use before and during their visit.

Foundation

Assessment

Understand the visitor journey, sensory environment, strengths and opportunities.

Prepare

Visitor guide

Give people clear, honest information about what to expect before they arrive.

Navigate

Sensory map

Bring routes, facilities, sensory features and useful spaces into one visual resource.

Preview

360° tour

Allow visitors to explore entrances, routes and important spaces in advance.

Need one element rather than the complete service?

Guides, maps and virtual tours can be commissioned individually, with an assessment scaled to the project.

01 — The foundation

Sensory accessibility assessment.

Every project begins by understanding the venue, its visitors and the complete visitor journey. We use the Nysa Sensory 360 Framework to identify strengths, possible challenges and practical opportunities for improvement.

  • discovery conversation and project objectives
  • structured observation across the visitor journey
  • environmental measurements where appropriate
  • photography and journey mapping
  • clear, realistic recommendations
  • evidence for the visitor resources we create
01Sound
02Lighting
03Crowding and social demand
04Smell and air quality
05Environmental comfort
06Navigation and predictability
07Regulation and recovery

02 — Prepare

Visitor sensory guides.

Detailed, easy-to-understand guides allow visitors to explore a venue before arrival and understand the environment they may experience.

  • arrival, entrance, transport and parking information
  • photos and visual walkthroughs
  • lighting, sound and crowding insights
  • toilets, seating, quiet areas and support facilities
  • step-by-step visitor journey guidance
  • sensory considerations throughout the venue
Deeside Leisure Centre visitor guide Open full guide

03 — Navigate

Interactive sensory maps.

Clear, branded maps help visitors navigate with greater ease and confidence. They turn the findings from an assessment into practical visual information people can use before and during a visit.

  • higher and lower sensory areas
  • quiet or decompression spaces
  • noise and lighting information
  • accessible routes and entrances
  • toilets, seating and support facilities
  • key information points, distances and site layout
Deeside Leisure Centre sensory map Open full map

04 — Preview

360° virtual tours and digital previews.

Many visitors feel more comfortable when they can preview a venue before arriving. Immersive tours build familiarity with entrances, routes and important spaces.

  • explore spaces in advance
  • understand layouts and environments
  • reduce fear of the unknown
  • identify sensory considerations beforehand
  • build familiarity and confidence before visiting

Tours can be embedded directly into an organisation’s website and accessibility resources to create a more connected visitor experience.

Deeside Leisure Centre 360° tour Open full tour

How Nysa works

Simple support designed around visitor confidence.

1. Understand the venue

We learn about your organisation, review the visitor journey and assess the sensory environment.

2. Create the resources

We turn the evidence into tailored guides, maps, tours and practical recommendations.

3. Support visitor confidence

Visitors can explore in advance, understand what to expect and prepare in a way that works for them.

Find the right starting point

Tell us about your venue and what you would like to improve.

We can discuss the complete Nysa Sensory 360 service or scale an assessment around the individual visitor resource you need.