Neurodivergent-led. Visitor-focused.
Helping People
Visit With Confidence.
Nysa assesses venues and creates connected visitor guides, sensory maps and 360° tours, helping people understand what to expect, plan ahead and visit with greater confidence.
- UK-wide support
- Tailored to each venue
How Nysa supports a more confident visit
Visitor outcomeVisit with greater confidence
Why it matters
A more confident visit
starts before arrival.
Visiting somewhere unfamiliar can feel uncertain when clear information is difficult to find. Knowing about the sensory environment, layout, facilities and available support in advance helps people understand what to expect, plan in a way that works for them and feel more prepared before they arrive.
Know what to expect
Clear, honest information helps visitors understand the venue and the sensory conditions they may experience.
Plan in a way that works for them
Visitors can identify useful facilities, quieter areas and available support ahead of time.
Feel more prepared
Help visitors become familiar with the venue before they arrive, reducing uncertainty and supporting a more confident visit.
Nysa Sensory 360
One connected service for the complete visitor journey.
Nysa assesses the complete visitor journey and sensory environment, then turns the findings into practical recommendations and connected visitor resources that help people prepare before they arrive.
Discuss Nysa Sensory 360The foundation
Sensory accessibility assessment
We assess the visitor journey across seven sensory accessibility pillars, identifying strengths, potential challenges and practical opportunities for improvement.
Prepare
Visitor sensory guides
Clear, visual information covering arrival, facilities, sensory conditions and available support.
Navigate
Interactive sensory maps
Accessible routes, facilities, sensory features and quieter areas brought together in one clear visual map.
Explore
360° virtual tours
Help visitors preview entrances, routes and important spaces before they arrive.
Need one element rather than the complete service?
Guides, maps and virtual tours can also be commissioned individually, with an assessment scaled to the project.
Find the right starting pointHow Nysa works
From understanding the venue
to supporting the visitor.
-
1
Discover
We learn about your venue, visitors, priorities and existing accessibility information.
-
2
Assess
We assess the visitor journey and sensory environment using the Nysa Sensory 360 Framework.
-
3
Create
We turn the findings into practical recommendations and connected visitor resources.
Helping visitors understand what to expect and prepare with greater confidence.
The methodology
The Nysa Sensory 360 Framework.
Seven connected pillars underpin every Nysa assessment. The Framework combines neurodivergent lived experience, structured observation, environmental measurements and visitor journey mapping to help us understand each venue consistently, while recognising that everyone may experience an environment differently.
Explore the frameworkConsiders overall noise levels, echoes, sudden or unpredictable sounds, competing sound sources and whether visitors can move somewhere quieter.
Looks at brightness, glare and reflections, flashing or flickering lights and sudden changes between darker and brighter environments.
Considers visitor numbers, personal space, queues, waiting, social interaction and how demand may change during quieter and busier periods.
Looks at the strength and predictability of smells, ventilation, airflow and other environmental conditions that may affect comfort.
Considers temperature, humidity, weather exposure and access to comfort measures such as seating, shelter, shade, water, heating and cooling.
Considers access to quiet spaces, seating, rest areas, alternative routes and support that may help visitors pause, regulate and continue their visit.
Our work
Nysa Sensory 360 in practice.
See how Nysa turns assessment findings into practical visitor resources that help people understand a venue, plan ahead and visit with greater confidence.
Cadwyn Clwyd-funded feasibility study
Deeside Leisure Centre
Through a Cadwyn Clwyd-funded feasibility study, Nysa delivered the complete Nysa Sensory 360 service at Deeside Leisure Centre—assessing the visitor journey and sensory environment, then turning the findings into three connected resources to help people prepare before visiting.
- Visitor sensory guide
- Interactive sensory map
- 360° virtual tour
Why Nysa?
Sensory accessibility shaped by
lived experience and real environments.
Neurodivergent-led
Founded and led through lived experience of autism, sensory overwhelm and the uncertainty unfamiliar places can create.
Structured and consistent
Every venue is assessed using the Nysa Sensory 360 Framework and its seven connected pillars.
Practical and visitor-focused
Findings become realistic recommendations and clear visitor resources that people can use.
Tailored to each venue
Every assessment and resource reflects the venue, its visitor journey, environment and priorities.
Supported and connected
Building positive social impact.
UnLtd Millennium Award winner
Supported by The King’s Trust
Member of Social Firms Wales
Funded the Deeside Leisure Centre feasibility study
Start a conversation
Let’s make your venue easier to understand.
Tell us about your venue, visitors and what you would like to improve. We’ll help you identify the most useful starting point and aim to respond within two working days.
maxheap@nysa.org.uk